If you are stuck with the HP printer Offline issue, you can follow the guidelines mentioned below.
Uninstall the HP printer driver software and make sure to remove it entirely from the computer.
Locate the HP Printer software CD that came with the printer box and reinstall the HP driver software. This is because the offline printer issues could be caused by a corruption of the software, and one of the easiest ways to solve it is by reinstalling the HP software. If you do not have the HP driver CD, you can go to the HP official site and search for the driver by going to the Software Support section.
- Before reinstalling the HP Printer software on your computer, make sure to print a network test page on your printer.
- On HP printers, the option is usually located on the control panel.
- You need to navigate to Setup—Network Setup—Print Network Configuration Page.
- Alternatively, you can go to the HP printer’s Embedded Web Service page by keying in the printer’s IP address on your web browser’s address bar and tapping the Enter key.
- You can find the HP device’s configuration data here. After the configuration page is printed, refer to it to make sure you use the HP printer’s IPv4 address while reinstalling the HP printer software.
- By doing so, the HP software will be able to communicate correctly with your HP printer.
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